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aileaders · Public services

Prepared case files. Human decisions.

Gather documents, find relevant texts and draft a response. The authorized officer retains analysis and decision-making.

Case preparation · Review required

Illustrative example — adapt to your rules

Selected request

“Does this file include the documents requested for this process?”

Prepared checkDocuments listed · no decision made

References consulted

Document checklist · approved administrative procedure

One item may be missing; confirm against the source file.

Officer review

Summary and points to check
Permitted outputDraft ready — no decision

The mission

Prepare an assessment without replacing the officer.

The agent gathers materials, cites rules and prepares a draft. A public officer checks the file, interprets the text and decides.

Workflows in scope

Three public-service needs, preserved.

01

Case pre-assessment

Gather documents and criteria for review.

  • References and missing items
  • Decision by the authorized officer
02

Legal and regulatory research

Find passages in selected laws and procedures.

  • References and versions shown
  • Officer reviews interpretation
03

Drafting for public officers

Draft from an approved template and verified facts.

  • No automatic signature
  • Approval before sending

Agent configuration

A documented scope before use.

Illustrative read-only view; the administration defines sources, roles and actions.

Illustrative configuration · read only
MissionPrepare a case file

Gather and draft, without deciding.

Authorized sourcesSelected files · texts · procedures

Documents available to the role.

Read toolsSearch · consult · cite

Read without changing the file.

Write toolsDraft · document checklist

Write after approval if integration and permission allow.

Approval and successAuthorized officer decides

Verified, accepted file; measure time and quality.

A supervised workflow

From request to reviewed case file.

  1. 01

    Request

    Select a file or question.

  2. 02

    Consult

    Read records and rules available to the role.

  3. 03

    Prepare

    List materials and flag checks.

  4. 04

    Review

    The officer edits or rejects.

  5. 05

    Deliver

    After approval, copy or record if allowed.

Sources, tools and control

Access follows roles and case scope.

Define corpora, roles and actions; access is not shared by default.

Read

  • Selected files and supporting documents
  • Authorized texts and procedures

Prepare or write

  • Summary, checklist and draft
  • Write or send only if permitted and approved

Human decision

The officer confirms facts and decides; incomplete cases return to human review.

Measure before expanding

Easier case preparation, reviewable assessment.

Compare similar cases before and during the pilot; this example is illustrative.

01

Time per accepted case

Measure research, document checks and drafting, including rework.

02

Preparation quality

Check references, missing documents and draft corrections.

03

Total cost

Include platform, models, tokens, hosting, integration, operations and review.

Time saved ≠ cash saved: compare total cost with accepted-case quality.

Start with a pilot

One process, one corpus, one owner.

01

Choose

Select one process and sample cases.

02

Scope

Define sources, roles, exclusions and approvals.

03

Compare

Assess time, quality and total cost.

FAQ

Frequently asked questions

Can the agent decide eligibility?

No. It cites criteria; the public officer interprets and decides.

Can it send or change a record?

Only after approval, when integration and permission allow it.

Which sources should a pilot include?

Define files, texts, versions, roles and actions with the service team.

Continue exploring

Scope a first administrative process.

Define sources, document checks and approval steps.

Start with a scope defined alongside the service team.